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Description
SPECIFICATIONS
Base Type: e27
Body Material: ABS
Brand Name: Brangdy
Certification: CE,ce
Control Method: REMOTE CONTROL
Hign-concerned Chemical: None
Installation Method: Assembly
Is Bulbs Included: No
Is Dimmable: No
Item Type: Ceiling Fans
Light Source: LED
Luminous Flux: 249-2000
Origin: Mainland China
Power Source: AC
Style: Modern Style
Switch Type: REMOTE CONTROL
Warranty: 5
Welcome to our store:
1. Free shipping refers to delivery that does not include taxes, customs clearance, installation fees, etc.
2. Different transportation methods have different delivery times. Usually, it takes 15-35 days for delivery after we ship the goods. If you need faster delivery, please contact the buyer for the delivery time before placing an order. If you do not receive the lamp within the delivery time, please contact us and we will do our best to assist you.
3. Please fill in your name, address, postal code, and phone number correctly in the order.
If you need more lights, please contact us for additional discounts.
If you encounter any problems during the shopping process, please contact us promptly. We will serve you wholeheartedly.
After receiving the light, if you are satisfied, please give us a five-star feedback; If you are not satisfied, please do not give negative feedback directly. Please contact us and we will solve all problems for you. Thank you.
Shipping & Return
1. Eligibility for Returns
At Souqblu, we aim for 100% customer satisfaction. However, due to the nature of dropshipping, our return policy applies under the following conditions:
- Damaged or Defective Items: If the product is damaged, defective, or significantly different from the description, you can request a return or refund within 7 days of receiving the item.
- Wrong Item Received: If you received an incorrect product, please contact us within 7 days with clear images of the received item.
- Non-Returnable Items: Certain items, such as intimate wear, personal hygiene products, or customized orders, are not eligible for returns.
2. Return Process
- Contact Us: Email our support team at [email protected] within 7 days of receiving your order, mentioning your order number and attaching photos (if applicable).
- Approval & Instructions: Our team will review your request and provide return instructions if eligible.
-
Return Shipping:
- If the product is defective or incorrect, we may offer a free replacement or refund without requiring a return.
- In some cases, customers may need to return the product to a local or supplier’s warehouse, with shipping costs covered by the customer unless otherwise stated.
- Refund Processing: Once the return is received and inspected, we will process your refund within 5-10 business days via the original payment method.
3. Cancellations & Order Changes
- Cancellation Before Shipping: Orders can only be canceled within 24 hours after placing them. After this period, cancellation is not possible.
- Address Changes: Address modifications are only allowed before order processing begins.
4. Refunds
Refunds will be issued under the following conditions:
- The item is lost in transit.
- The item is damaged, defective, or incorrect.
- The order was canceled within the allowed time frame.
Refunds will not be granted for:
- Delays in shipping due to customs or external factors.
- Change of mind after receiving the product.
- Incorrect address provided by the customer.
5. Contact Us
For any return-related inquiries, reach out to us at [email protected].
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