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Description
SPECIFICATIONS
Brand Name: NoEnName_Null
Casual shoes: Dad shoes
Closure Type: Lace-up
Department Name: ADULT
Fashion Element: Shallow
Fit: Fits true to size, take your normal size
Heel Height: Low (1cm-3cm)
Insole Material: PU
Item No.: iO12fNno
Lining Material: PU
Origin: Mainland China
Pattern Type: Solid
Season: Summer,Four Seasons Universal
Shoe upper material: Polyester
Size: 39 40 41 42 43 44
Style: Leisure
Subdivision style: Outdoor Leisure
Upper Material: PU
Upper height: Middle Upper (upper height 10-20cm)
Walking shoes: Walking shoes
Year and season of release: Fall 2022
New Men's Shoes Sports Flats Casual Shoes 2023 New Fashion Breathable Walking Shoes Lightweight and Comfortable Men's Shoes
Dear friends, thanks for shopping in BUQU shoes store! sincerely hope , can be happy and satisfied from the moment you open the parcel.if you are not satisfied with the product received, I hope you do not give us bad reviews at will. please contact us, we will definitely give you a satisfactory solution! thank you vety much-thank you! be happy!!
Shipping & Return
1. Eligibility for Returns
At Souqblu, we aim for 100% customer satisfaction. However, due to the nature of dropshipping, our return policy applies under the following conditions:
- Damaged or Defective Items: If the product is damaged, defective, or significantly different from the description, you can request a return or refund within 7 days of receiving the item.
- Wrong Item Received: If you received an incorrect product, please contact us within 7 days with clear images of the received item.
- Non-Returnable Items: Certain items, such as intimate wear, personal hygiene products, or customized orders, are not eligible for returns.
2. Return Process
- Contact Us: Email our support team at info@souqblu.com within 7 days of receiving your order, mentioning your order number and attaching photos (if applicable).
- Approval & Instructions: Our team will review your request and provide return instructions if eligible.
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Return Shipping:
- If the product is defective or incorrect, we may offer a free replacement or refund without requiring a return.
- In some cases, customers may need to return the product to a local or supplier’s warehouse, with shipping costs covered by the customer unless otherwise stated.
- Refund Processing: Once the return is received and inspected, we will process your refund within 5-10 business days via the original payment method.
3. Cancellations & Order Changes
- Cancellation Before Shipping: Orders can only be canceled within 24 hours after placing them. After this period, cancellation is not possible.
- Address Changes: Address modifications are only allowed before order processing begins.
4. Refunds
Refunds will be issued under the following conditions:
- The item is lost in transit.
- The item is damaged, defective, or incorrect.
- The order was canceled within the allowed time frame.
Refunds will not be granted for:
- Delays in shipping due to customs or external factors.
- Change of mind after receiving the product.
- Incorrect address provided by the customer.
5. Contact Us
For any return-related inquiries, reach out to us at info@souqblu.com.
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