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Description
SPECIFICATIONS
Brand Name: BIG RUNNING
Choice: yes
Closure Type: Lace-up
Department Name: ADULT
Fashion Element: Mixed colors
Fit: Fits true to size, take your normal size
Heel Height: Low (1cm-3cm)
Hign-concerned Chemical: None
Insole Material: EVA
Origin: Mainland China
Shoes Type: other
Upper Material: Microfiber
• Waterproof and Slip-On :These boots are designed to keep your feet dry and warm in wet conditions, and they're easy to slip on and off with their platform sole.
• Low Heel Height :With a low heel height of 1-3cm, these boots provide a comfortable and stable platform for walking in snow or wet conditions.
• Solid Pattern :The solid pattern of these boots makes them versatile and easy to pair with any outfit, adding a touch of winter style to your wardrobe.
Product Information
Style: Fashion Casual
Feature: Warm,Anti-slip, Wear-resistant, Adjustable laces, lightweight,waterproof
Color: Black, Grey, Rose red
Label Size: 36-42
Gender: Women
Material: microfiber & Pu outsole
Weight: About 400-550g
Packing: Opp bag
Notes
1.Manual measuring.please allow 0-1.2cm error,thank you
2.Due to the difference between different monitors and lighting effects, the actual color of the item may be slightly different from the color shown on the picture.
Shipping & Return
1. Eligibility for Returns
At Souqblu, we aim for 100% customer satisfaction. However, due to the nature of dropshipping, our return policy applies under the following conditions:
- Damaged or Defective Items: If the product is damaged, defective, or significantly different from the description, you can request a return or refund within 7 days of receiving the item.
- Wrong Item Received: If you received an incorrect product, please contact us within 7 days with clear images of the received item.
- Non-Returnable Items: Certain items, such as intimate wear, personal hygiene products, or customized orders, are not eligible for returns.
2. Return Process
- Contact Us: Email our support team at [email protected] within 7 days of receiving your order, mentioning your order number and attaching photos (if applicable).
- Approval & Instructions: Our team will review your request and provide return instructions if eligible.
-
Return Shipping:
- If the product is defective or incorrect, we may offer a free replacement or refund without requiring a return.
- In some cases, customers may need to return the product to a local or supplier’s warehouse, with shipping costs covered by the customer unless otherwise stated.
- Refund Processing: Once the return is received and inspected, we will process your refund within 5-10 business days via the original payment method.
3. Cancellations & Order Changes
- Cancellation Before Shipping: Orders can only be canceled within 24 hours after placing them. After this period, cancellation is not possible.
- Address Changes: Address modifications are only allowed before order processing begins.
4. Refunds
Refunds will be issued under the following conditions:
- The item is lost in transit.
- The item is damaged, defective, or incorrect.
- The order was canceled within the allowed time frame.
Refunds will not be granted for:
- Delays in shipping due to customs or external factors.
- Change of mind after receiving the product.
- Incorrect address provided by the customer.
5. Contact Us
For any return-related inquiries, reach out to us at [email protected].
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